Refund policy

Returns and refunds

Every Put Their Face On It wrapping paper is made to order from the photo you upload, so we can't accept returns or exchanges for change of mind, and we can't resell a personalized item.

If your order arrives damaged, defective or misprinted, contact us within 14 days of delivery at mesfinventures@gmail.com with your order number and a photo of the problem. We will reprint and reship it at no cost or refund you in full, your choice.

If you spot a mistake in your order, such as the wrong photo, email us as soon as possible. We can cancel and refund an order for a full refund only before it goes to print, usually within 24 hours of purchase.

If your photo is too low quality to print well, we will contact you before printing so you can send a better one.

Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it.

Questions? Email mesfinventures@gmail.com.